Hewlett Packard Opens Global Support Center in Sofia

Business | June 6, 2006, Tuesday // 00:00| Views: 3431 | Comments: 0
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Hewlett Packard Opens Global Support Center in Sofia Sofia Mayor Boyko Borisov (R) and HP CEO Sasha Bezuhanova (C) at the opening of the global support center. Photo by Nadya Kotseva (Sofia News Agency)

Hewlett Packard inaugurated its new global support center in Sofia. The HP support center will employ over one thousand young Bulgarians with computer and information specialties.

HP chose to open this center in Bulgaria over 13 other competing European countries, a strong vote of confidence in the level of talent and business opportunities in this country.

The global service centre will support the customers of the company in Europe, the Near East and Africa.

Due to its economic and financial stability, as well as the large number of well educated in the sphere of technologies young Bulgarians, Bulgaria outstripped the competitiveness of other countries, including Romania, Slovakia and Ukraine.

Hewlett-Packard will establish and support the centre in partnership with two US companies holding international experience in this area - Ajilon and SITEL.

The Bulgarian contact centre will be a part of the global network of services and customer support sections of Hewlett-Packard. Countries like India, China, Costa Rica and Slovakia are already a part of this network. The centres function as back-offices of the companies, perform diagnostics of their systems and support their services teams.
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