Artificial Intelligence Technologies are entering Online Casinos

Lifestyle | August 30, 2022, Tuesday // 09:00
Bulgaria: Artificial Intelligence Technologies are entering Online Casinos

The constant development of technology is an integral part of our daily lives. These same innovations turn our apartments into smart-apartments, allow us to ride in our car without touching the steering wheel and what not. Artificial intelligence is also part of these future technologies. In the following lines, we will share with you how it is being implemented in online casinos such as Betano Casino and what are its benefits. The advantages of the so-called artificial intelligence can be many and all of them will lead to a better handling of the online casino gaming and sports betting platforms.

What is artificial intelligence and what are its benefits?

By its basic definition, this intelligence is the ability of a software, computer or machine to use functions that are specific to humans. For example to think, learn new things, create or make plans. Systems that use artificial intelligence could skillfully adapt themselves and their behavior, analyzing results and statistics from past actions and work independently.

According to detailed studies, artificial intelligence will bring huge changes that are close to absolute digitalisation and transformation of our society as we know it. This is the reason why the development of this computer intelligence is becoming an increasing priority for the government.

How is artificial intelligence being implemented in the casino industry?

Briefly explained, artificial intelligence is helping casinos offer their customers the perfect experience and fairness in betting on both fronts - that of the players and that of the casino. Fraud detection is one of the main purposes of this kind of intelligence. We have all heard of numerous cases where skilled players unscrupulously rob casinos using dishonest tricks and elaborate scams. Fair play is a top priority for casino owners, whether land-based or online, and they look for any way to ensure it.

Fair play is guaranteed by computer intelligence

The problem of cheaters in casinos has been the most basic of all for casino owners in all the years until now. This is changing with the advent of artificial intelligence in the casino industry. In the present, online betting platforms have latest-generation technologies that monitor players and keep an eye out for violations. Numerous servers and hard drives store every single bet made by players. In the event of any unauthorized activity being detected, an investigation is immediately initiated.

Artificial intelligence in customer service

As the users of casino sites are increasing day by day, the owners of these platforms need a fast and efficient way to deal with queries. This is why various semi-automated features have been implemented in customer service to answer various questions.

This happens with the help of chat bots that "assimilate" the questions and return answers within just a few seconds. Of course, not all players' problems can be solved with the help of bots, and this is why there is a customer service department that is made up of very real employees. It is they who are responsible for the more complex queries that require human intervention.

User control

There are no online casino platforms that allow underage player registrations. Allowing such users would result in penalties for the company and even loss of license to operate.

To ensure that this does not happen, casino companies use various artificial intelligence-based software programs that process the documents of registering users. If this software spots an underage player, their account is automatically closed until the owner turns 18. Only then can he contact customer service to request that his account be opened and verified.

In addition to document processing, the AI also monitors for signs of gambling and betting addiction. In the event of such being detected, the customer is immediately informed. The customer is also offered various tools that can be used to manage the addiction at an early stage.


Virtual reality and its relationship to computer intelligence in online casinos

In addition to all the ways listed so far to regulate players and ensure fair bets, artificial intelligence allows users something much more exciting. With the help of various software programs and "widgets", players will be able to carry out virtual interactions with their opponents. This will all happen in virtual reality, and players will use avatars in their own image or created to look as they wish. Thus, any enthusiast will have the opportunity to play poker on some other planet while dressed in an astronaut suit, for example, being in the virtual universe of an online casino.


Online casinos are becoming more and more inventive with each passing year. The innovations they develop are more and more daring and fun. All of this would be impossible without the help of computers and various forms of artificial intelligence. There will soon be no limits to innovation and even the most outlandish customer wish could be turned into reality. We can only speculate what online betting opportunities will be made available to us in the near future, but we are all certainly excited and awaiting the new developments with interest.


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