General information for the hotel
The five star Kempinski Hotel Grand Arena Bansko invites you to experience a luxury stay at the most modern winter resort in the Balkans and unveil the mystery behind one of Bulgaria’s most significant cultural and historical centers.
Located in the very heart of the mountain resort, Kempinski Hotel Grand Arena Bansko is ideally positioned right across the Gondola lift station and only a short walk away from the town center. It comprises Alpine-style spacious rooms and suites, the unique Kempinski The SPA as well as superb meeting and dining facilities with spectacular views of the majestic Pirin Mountain.
Guest Room Information
The luxury hotel offers for accommodation in total 157 rooms and suites, including 110 Deluxe Rooms, 22 Executive Rooms, 14 Junior Suites, 7 Deluxe Suites, 3 Alpine Suites and 1 Presidential Suite.
All rooms are elegantly designed in an Alpine style – wood furniture and bright color schemes create a comfortable and cheerful atmosphere. Every room features a private balcony, a spacious bathroom with a separate bathtub and shower cabin, air conditioning, cable TV, a mini bar, free high speed Wi Fi, a study desk, a safe box.
Executive rooms offer a direct access to Kempinski The SPA.
All suites feature a separate seating area, DVD player and free coffee and tea from the mini bar.
Private Jacuzzi and Sauna in the Alpine Suites.
The brand new luxurious Presidential suite offers elegant atmosphere, comfort and ultimate privacy with the impressive size of 240 sqm. This VIP suite features two bedrooms and a spacious living room with a remote-operated fireplace, a dining area, a bar corner, a 50” flat screen TV and a conference area capable of hosting up to 10 people. The master bathroom is a true masterpiece - Italian stone, marble sinks with eco-friendly filters, a Jacuzzi and a 32" flat screen TV are just some of the amenities.
The suite has private access with the hotel elevator, accessible only with the suite’s key card.
Hotel Restaurants and Bars
Let our chefs take you to a culinary celebration – enjoy lavish breakfasts, exclusive theme buffets at The Gallery restaurant and Mediterranean delicacies at our fine dining restaurant Come Prima.
You deserve a sweet break – indulge yourself with a cup of freshly brewed coffee or tea and some delicious cakes at the Lobby Bar or savor the fresh charm of the summer cocktails at the La Veranda Bar & Lounge: terrace under the sky with a breathtaking view to Pirin Mountain.
Experience traditional Japanese cuisine at the Sushi Bar & Teppanyaki Grill and warm up the winter nights with amazing live performances in Sing Sing Piano bar. (Open during the winter season).
Conference facilities
The Kempinski Hotel Grand Arena Bansko offers sophisticated conference facilities and first-class accommodation and service. For corporate events and festive occasions there are four meeting rooms with natural daylight for 12 to 180 persons. A dedicated Meetings Concierge will be appointed to plan and organize your seminars and conferences while maintaining the high international standard of Kempinski.
Wellness and sport
Kempinski The SPA:
Kempinski The Spa is a journey inspired by the European cycle of the seasons. Drawing on the elemental wisdom of nature, their treatments both invoke and restore the body’s natural equilibrium. Guided by the seasonal elements of winter, spring, summer and autumn the guests achieve a perfect balance of both body and mind. Each treatment is customised for the guest’s desired outcome and delivered with products made from natural ingredients to relax and pamper the skin.
The state-of-the-art Wellness area includes outdoor and indoor swimming pools, indoor and outdoor hot tubs, outdoor tennis court, 2 types of steam baths - Hammam Steam Bath and Aroma Steam Bath, 2 types of saunas-Finnish and Bio Sauna, fitness centre, solarium and a unique snow room. Table tennis, darts, billiards and a kids’ club are available for the guests of the Kempinski Hotel Grand Arena Bansko.
Hotel services
Car rental, Airport shuttle / Limousine service on request
Ski wardrobe with heating for ski boats
Ski equipment rental and VIP ski school
Transportation to/from hotel
Car parking / Garage
Mountain bike rental
Laundry / Dry-cleaning
Kids Club, Babysitter service
Shops, Jewellery shop
Currency Exchange
Free Internet access (Wi Fi)
Hairdresser
Souvenir shop
Not to be missed during your stay in Bansko:
Museum tour in Bansko: Holy Trinity Church, Icon Exhibition, Neofit Rilski House,Velianova House
Discover Pirin Mountain: Mountain biking or hiking to the lakes, Baikusheva mura (the oldest tree in Bulgaria 1 300 years) and Banderitza or Vihren hut, picnic.
Excursions to Dancing Bear Park in Belitza, eco villages Kovachevitsa and Leshten, the oldest Bulgarian church in Dobarsko, Melnik and Rozhen monastery.
Extreme & fun: Off-road safari, ATV tour, horse riding tour with BBQ, river rafting, rock climbing, Fishing, Paintball.
Special features:
Kempinski Hotel Grand Arena is the only Bulgarian member of the Leading Hotels of the World and Kiwi Collection and has been awarded Bulgarian Leading Spa resort for 2007, 2008, 2009 and 2012 and Bulgaria's Leading Resort in 2012. Hotel received the SpaFinder Reader’s Choice Award in 2010, 2011 and 2012.
Enjoy a unique AlphaSphere session at Kempinski The SPA – a multi-dimensional experience of sound, light, warmth and movement.
It is the only hotel in Bansko providing VIP ski passes to its guests, giving a direct access to the Gondola station.
Sushi Bar and Teppanyaki Grill is the only place in the region to feature three Teppanyaki tables.