KEYWORDS TODAY:   SIGMABUDGETCARETAKER GOVERNMENTBSPKTB

HOT: » Center-right GERB party's decision to boycott Parliament puts key updates of 2014's state budget into question

Dishonest Taxi Drivers Working for Taxi S Express at Sofia Airport

Letters to the Editor | January 2, 2012, Monday // 01:07| Views: 4082 | Comments: 4
  • Send to Kindle

Dear Editors of Novinite,

I am writing to you with regard to the taxi services offered at Sofia Airport, particularly at Terminal 2.

My name is Diego Lucci and I am Italian. I am a professor at the American University in Bulgaria, and I have lived in Blagoevgrad for almost six years.

On December 30, 2011, I took a Bulgaria Air flight from Rome to Sofia Airport's Terminal 2.

After landing around 13.30, I wanted to take a taxi of one of the two taxi companies authorized by the Airport. Unfortunately, there was no taxi of OK Supertrans.

On the other hand, many taxi drivers working for Taxi S Express approached me and, when I said that I had to go to the Central Bus Station in Sofia, they had different reactions: some of them offered to bring me to my final destination (i.e. Blagoevgrad), while others proposed prices between 20 and 30 euros for a drive to the Central Bus Station (while the normal price is around 10 leva).

One of them told me that the price would be that displayed by his car's taximeter. I saw that his car was part of Taxi S Express and it displayed on its door glasses the normal prices practiced by this company. Therefore, I chose this taxi, which had the following registration number: Sofia 0580 .. (I cannot remember the two final letters).

This taxi driver was extremely strange. He insisted to take two more people, whom I did not know and had to go to the Central Bus Station. Moreover, he kept smoking a cigarette in his taxi, became very rude after leaving the airport, and was also very dirty and stinky. But the worst thing is that, after two kilometers or so from the airport, the taximeter had already reached the amount of 10 leva. So, I told him that there was something wrong with his taximeter, and he stopped the car, asked me to get out, and left me on Boulevard Bruxells, in the middle of nowhere. In the end, I walked until the nearest OMV fuel station and called an OK Supertrans taxi from there.

Later, I called the company Taxi S Express and informed the call center operator about what had happened to me. I gave the switchboard operator the taxi's registration number, and she told me that the company would inquire about that taxi driver.

My concerns can be summarized as follows: how can the company Taxi S Express tolerate that its employees behave so unprofessionally and dishonestly when picking foreigners up at Sofia Airport? How can the managers of Sofia Airport tolerate that taxi drivers try to deceive travelers inside of the airport's facilities? In fact, those taxi drivers' behavior is a very bad way to introduce Bulgaria to foreigners who come here for holidays or business and, in many cases, plan to invest their money in the country. Do the authorities realize that such a blatant display of dishonesty can discourage foreign tourists and investors from bringing their money to Bulgaria?

I thank you for your kind attention and I hope that the managers of Taxi S Express, the direction of Sofia Airport, and the Bulgarian authorities will do something to put an end to those taxi drivers' unprofessional, unethical and dishonest conduct, which is definitely detrimental to Bulgaria's reputation and economy.

Sincerely,

Prof. Diego Lucci

Letters to the Editor » Be a reporter: Write and send your article
Tags: Sofia Airport, Sofia International Airport, taxi, taxi cab, taxi drivers, taxi cab driver, cab driver, cab drivers, cab
Expats.bg All Are Welcome! Join Now!

Leave a comment


» To the forumComments (4)
#4
dragon99 - 24 Jan 2012 // 16:26:03

Dear Mr. Lucci,

What you saw is just the tip of the iceberg. Welcome to Bulgaria.

#3
Superboiko - 16 Jan 2012 // 08:10:25

OK Taxi drivers at the airport are not all that honest either. Many of them have their meter running while waiting for customers. It's better to call a taxi from a different company once you clear customs and are on your way to picking up your luggage.

#2
bogomil - 13 Jan 2012 // 03:40:04

The airport to centre light-rail will put an end to this sort of nightmare, but you will still have to negotiate from there, which won't hurt your wallet as much... Uhh, on second thought, try to somehow get your AK-47 through airport security..

#1
temujin - 13 Jan 2012 // 02:06:25

"I hope that the managers of Taxi S Express, the direction of Sofia Airport, and the Bulgarian authorities will do something to put an end to those taxi drivers' unprofessional, unethical and dishonest conduct, which is definitely detrimental to Bulgaria's reputation and economy."

No they won't it's been like this since forever so better get used to it. Bulgarians like it like this. My first coming there and I got robbed by some 'taxi' driver and left me in the middle of some knee-high mud road 3 AM in the center of Sofia the sh*t hole of Europe. But then I got to know a bunch of retarded tranny pikeys. Discusting place when I think of it.

Bulgaria news Novinite.com (Sofia News Agency - www.sofianewsagency.com) is unique with being a real time news provider in English that informs its readers about the latest Bulgarian news. The editorial staff also publishes a daily online newspaper "Sofia Morning News." Novinite.com (Sofia News Agency - www.sofianewsagency.com) and Sofia Morning News publish the latest economic, political and cultural news that take place in Bulgaria. Foreign media analysis on Bulgaria and World News in Brief are also part of the web site and the online newspaper. News Bulgaria