Many BA passengers are still waiting to get their luggage back. Photo by BBC
Thousands of British Airways passengers have lost their bags as a result of the tighter security measures imposed at UK airports, the airline says. Around 20,000 bags checked in by British Airways passengers have gone missing, half of them were still piled up at airports waiting to be delivered back to their owners, BBC reported. BA has cancelled 700 Heathrow flights since Thursday, after requirements to check in hand luggage caused delays. It is considering seeking compensation from airport operator BAA.
According to BA boss Willie Walsh BAA had had "no adequate plan" to deal with the emergency. The airline said: "We fully apologise that customers have not been able to travel with their baggage on certain flights throughout the past five days of unprecedented circumstances at Heathrow. "This is due to a combination of issues with the BAA's baggage systems which have all contributed to the situation." BA plans to operate 90% of its schedule on Wednesday.