Google Phone Hit by 'Burn in' Problems

Business | October 24, 2017, Tuesday // 10:17| Views: | Comments: 0
  • Send to Kindle
Bulgaria: Google Phone Hit by 'Burn in' Problems pixabay.com

Google’s new flagship smartphones have been hit by complaints about the quality of the screen, reported BBC.

Tech reviewers, who have had the device for about two weeks, noticed “burn in” on the display, while others noted “muddy” discolouration on the screen.

Google said it was investigating the issue, which it took “very seriously”.

Google’s new line, the Pixel 2 and Pixel 2 XL, are its attempt to break into the smartphone market dominated by Apple and Samsung.

Last year’s Pixel was well-received by reviewers, but sold poorly. It accounted for just 0.5% of the global market.

The Pixel 2 was made by HTC, while the Pixel 2 XL was made by LG.

A Pixel 2 XL review unit provided to the BBC by Google suffered from mild burn-in - the term given to when a screen is permanently marked by images that have been on screen for an extended period of time.

Google’s new flagship smartphones have been hit by complaints about the quality of the screen.

Tech reviewers, who have had the device for about two weeks, noticed “burn in” on the display, while others noted “muddy” discolouration on the screen.

Google said it was investigating the issue, which it took “very seriously”.

Google’s new line, the Pixel 2 and Pixel 2 XL, are its attempt to break into the smartphone market dominated by Apple and Samsung.

Last year’s Pixel was well-received by reviewers, but sold poorly. It accounted for just 0.5% of the global market.

The Pixel 2 was made by HTC, while the Pixel 2 XL was made by LG.

A Pixel 2 XL review unit provided to the BBC by Google suffered from mild burn-in - the term given to when a screen is permanently marked by images that have been on screen for an extended period of time.

Burn-in is typical of old screens, but should not happen on a new high-end smartphone.

On the Google device, the navigation bar that is often at the bottom of the screen could be seen faintly when it should not have been visible.

“We take all reports of issues very seriously, and our engineers investigate quickly,” said Mario Queiroz, Google’s vice president for the Pixel range.

“We will provide updates as soon as we have conclusive data.”

The worst case scenario for Google would be a halt to production of the Pixel - which has already seen shipping delays of up to a month - and potentially a recall for devices already shipped.

Business » Be a reporter: Write and send your article
Tags: burn in, problems, smartphone, Google
Expats.bg All Are Welcome! Join Now!
Advertisement
Advertisement
Please, log in to post a comment.
» To the forumComments (0)
Bulgaria news Novinite.com (Sofia News Agency - www.sofianewsagency.com) is unique with being a real time news provider in English that informs its readers about the latest Bulgarian news. The editorial staff also publishes a daily online newspaper "Sofia Morning News." Novinite.com (Sofia News Agency - www.sofianewsagency.com) and Sofia Morning News publish the latest economic, political and cultural news that take place in Bulgaria. Foreign media analysis on Bulgaria and World News in Brief are also part of the web site and the online newspaper. News Bulgaria