Bulgaria Failed to Introduce EU Consumer Rights Directive On Time
Bulgaria and Poland have still not applied the EU Consumer Rights Directive taking effect on June 13, according to the Spokesperson for EU Justice Commissioner Viviane Reding.
Earlier on Friday, the EC announced that a total of 507 million EU citizens were expected to benefit from the EU Consumer Rights Directive as of Friday.
One of the main advantages of the new EU legislation is the introduction of a 14-day period for consumers to change their minds and pull out of any online purchase or off-premises purchase.
Under the previous regime, the period amounted to 7 days and it was also included in the Bulgarian Consumer Protection Act.
The new provisions abolish unjustified surcharges for the use of credit cards and hotlines.
The new rules also introduce stronger refund rights applying to a period of 14 days of the consumer's cancellation of a purchase.
Reding, as cited in the EC media statement, vowed that the EC would conduct rigorous inspections to establish whether EU countries observed the rules they had adopted.
- » EC Prepares to Help Dairy Exporters Cope with Russian Food Imports Ban
- » EU Environment Funds for Bulgaria Frozen until October At the Earliest
- » EU to Provide EUR 125M to Farmers Affected by Russian Food Embargo
- » Head of EU's Competitiveness Program 'Asked to Resign' by EconMin
- » PES Leader Says Will Back Georgieva’s Nomination for Top EU Post
- » Bulgaria Likely to Lose BGN 24M under Operational Program Transport